Revenue Cycle Rep Patient Access

Full time

DEPARTMENT:
PATIENT FINANCIAL SERVICES

JOB POSITION:
REVENUE CYCLE REPRESENTATIVE – PATIENT ACCESS

JOB STATUS:
FULL-TIME 80 HOURS, Weekend and holiday responsibility.

JOB QUALIFICATIONS:

High School Graduate. Excellent interpersonal and intrapersonal, oral, and written communication skills are required. Must be able to multitask in a busy and fast-paced environment. Above average typing and computer skills are required. Experience with medical terminology and an understanding of health insurance is preferred. Must possess good organization and prioritization abilities despite high-stress factors. Customer service leader. Must be highly motivated and have the ability to perform effectively with frequent interruptions and competing demands. Must work well as a team. Epic experience preferred.

JOB DUTIES:

Position includes being a welcoming presence in the Registration department. Interviews patients upon admission and enters necessary patient data into the system. Obtains necessary patient forms, scans important documents such as ID cards, insurance cards, consent forms and advanced directives. Maintains various department logs. Assists with patient admissions, transfers, and other patient access duties as assigned. Assists with prior authorization/pre-certification and completes third-party eligibility verifications for outpatient therapeutic and diagnostic procedures, surgeries, and infusions. Maintains compliance with payer reimbursement policies and Federal Health Care program requirements. Interacts professional with patients and providers regarding documentation policies and procedures. Answers telephone and manages messages and requests. Must be a strong communicator with a focus on confidentiality, quality of work, and customer satisfaction. Additional duties as assigned.

JOB AVAILABILITY:
To be discussed with the applicant at the time of interview.

COMPENSATION:
To be discussed with the applicant at the time of interview.

CONTACT PERSON:
If interested, please contact Lisa Rife, Director of Revenue Cycle, via e-mail at: lrife@wyandotmemorial.org or fax resume or application to fax number: 419-209-0000.