No Surprises

Inpatient & Outpatient Charges

The information provided here is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster. It is a tool for patients to comparison shop between hospitals or to estimate what health care services are going to cost.

Most patients are more interested in what their exact services are going to cost them personally, after their insurance has considered the charges, and applied the benefits in their
insurance policy.

Estimate Your Cost of Care

Transparency about the cost of health care is important. You can find several resources here to help understand and compare the costs of care, as well as our Price Estimator.

Chargemaster FAQ

A chargemaster is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital – each test, exam, surgical procedure, room charge, etc. Given the many services provided by hospitals 24 hours a day, seven days a week, a chargemaster contains thousands of services and related charges.

Chargemaster amounts are almost never billed to a patient or received as payment by a hospital. The chargemaster amounts are billed to an insurance company, Medicare, or Medicaid, and those insurers then apply their contracted rates to the services that are billed. In situations where a patient does not have insurance, our hospital has financial assistance policies that apply discounts to the amounts charged. For more information on our financial assistance policies, please call 419-294-4991

The list of charges is the same for all patients. However, the total charges for an individual patient often vary from one patient to another for a number of reasons, including:
• How long it takes to perform the service or how long it takes you to recover in the hospital
• Whether the service or procedure you receive is more or less difficult than expected
• What kinds of medication you require
• Whether you experience complications and need additional treatment
• Other health conditions you may have that may affect your care

Chargemaster information is not particularly helpful for patients to estimate what health care services are going to cost them out of their own pocket.

The charge listed in the chargemaster is generally not the amount a patient will pay. If you have health insurance, the amount you will be billed and expected to pay for your services depends on your specific health insurance coverage and your insurance company’s contract with the hospital.

If you do not have health insurance, you may be eligible for reduced costs under the hospital’s financial assistance policy, or you may be eligible for Medicaid coverage. For more information, please call 419-294-4991

The hospital’s chargemaster does not include charges for services provided by the doctor (or doctors) who treat you while you are at the hospital. You may receive separate bills from the hospital and the doctors involved in your care.

Here is a partial list of health care providers who may bill you separately:
• The physicians who see you in the hospital
• The surgeon who performs your procedure
• The Emergency Room doctor who treats you in the Emergency Room
• The anesthesiologist who works with the surgeon
• The radiologist who reads your x-rays or other imaging
• Other doctors who may be consulted by your doctor during your time in the hospital
• The pathologists who evaluate pathology specimens

If you would like more information about the chargemaster, what your care will cost you or the hospitals’ financial assistance policy, please contact 419-294-4991.

Please consult with your insurance provider to understand your insurance coverage, which charges will be covered, how much you will be billed, information on deductibles and your expected out-of-pocket responsibility.

Avoiding Surprise Bills Guide

Download this informative guide that will help you understand the questions you should ask to avoid receiving an unexpected medical bill. Many of the suggestions in the guide are designed for situations when you can schedule care in advance. The guide will also help you understand what you can do to lessen the chance of an unexpected balance bill in an emergency.

Download This Helpful Guide