Medical Care Safe at WMH
Medical Care Safe at WMH

Medical Care Safe at WMH

Family Medicine

Wyandot Memorial Hospital President and CEO Ty Shaull shows a social distancing reminder placed at the UrgentCare/JobCare and Lab window. The floor decals are just one of the new infection prevention strategies added to established policies during the pandemic to keep patients safe at the hospital.

The pandemic has caused some anxiety and fear … understandably so with many unknowns about the coronavirus disease (COVID-19). And one of the biggest concerns for the staff at Wyandot Memorial Hospital has become very real: people in need of urgent medical care may be avoiding the facility.

“We cannot emphasize enough that you need to seek treatment when you need it,” WMH President and CEO Ty Shaull noted. “We understand there are fears, but you can trust that we have always treated people who are sick – and ensured the wellness of those who are not – in safe, appropriate care settings.”

Shaull said he’s heard reports from other Ohio hospital CEO’s of patients avoiding or delaying treatment, which resulted in serious complications or long-term health problems. One colleague indicated a patient put off treatment for an infection that later worsened and required the amputation of the affected limb.

“I want to assure you that we are doing everything possible to keep you safe and healthy in these unprecedented times,” Shaull stressed. “From additional intense cleaning of our facilities to limited entry points and visitor restrictions, our priority is your health.”

Other precautions include staggering appointments to avoid congestion, providing some services in a drive-thru or curbside format, offering telemedicine visits with providers and screening all staff members prior to the start of their shifts. In addition, individuals having surgery or a procedure are tested for active coronavirus disease (COVID-19), as are patients hospitalized for illness or injury. Until results are received for inpatients, they are isolated from other patients and receive medical care from a designated team to prevent spreading the infection within the hospital.

“Our managers are making sure our doctors, nurses and other staff members have the supplies and support they need to care for patients here at Wyandot and safely return home to their families,” Shaull added.

He explained the hospital had been required to have both workflow and infection control processes in place long before COVID-19 to protect patients and healthcare workers. In response to this specific health crisis, protocols have been adapted and enhanced as more is learned about the new virus.

“Facing challenges is not new for anyone in the medical field,” Shaull – a former respiratory therapist – commented. “In many ways, it’s what we train for.”

The hospital follows the direction provided by local and regional partners with decisions based on science and guided by public health. Staff report regularly on measures for testing, hospitalizations, personal protective equipment (PPE), etc., as required by state and federal agencies.

“Our hospital and doctors’ offices are safe,” Shaull said. “Keep up with your well visits and checkups, and seek treatment at UrgentCare or the ER when you are sick or injured. We’re here for you – like we’ve always been, and always will be.”